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Then again, I could be wrong.

Take back your message

People I talk with regarding business often think I pick on Facebook. I guess maybe I do a little, but it’s not just Facebook, I like to pick on all forms of social media as well as those 5-star business ratings you see often when surfing the internet.

Google has it, so does Amazon, Bing.com and pretty much every search engine available to internet users. Facebook has it as well, but goes a little further than most when “reviews” of a business are posted.

Online reviews are a blessing and a curse. When they’re glowing, a single review can boost business and improve morale. A bad review can be hurtful and drive away customers. Since many reviews are anonymous, the web is full of unfiltered vitriol, and people are getting savvy that you cannot trust negative reviews.

 

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